498 Reviews Found
Confirmed Service Customer
Had oil change. Had no appointment. Took me anyway. GREAT JOB.
Roy L.
WAYNE
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Confirmed Sales Customer
John Placentino was excellent t to work with. Very helpful and courteous. Great experience!
Rosario M.
GLEN RIDGE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the McGuire Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Service Customer
Called a got same day appointment for routine care.
Thomas S.
PARAMUS
Business Response
Thomas, thank you for taking the time to write about your experience at our dealership. All of us at McGuire Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Quick oil change and did remind me of 30,000 sevices
Holly C.
BLLOMFIELD
Business Response
Holly, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Jim Cipolla was absolutely perfect. He worked with me, he was in constant contact with me everyday. He found the exact truck I wanted and was able to make the whole deal come together. He was a very genuinely nice guy I had a perfect experience.
Kelly C.
HACKENSACK
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole McGuire Buick GMC sales team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Every aspect of my visit was excellent.
Nicholas D.
NORTH HALEDON
Business Response
Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!
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Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Business Response
Paula, thank you for taking the time to write about your experience at our dealership. All of us at McGuire Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Nicholas, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit McGuire Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
Ethel in the service department was a pleasure to work with! Very pleasant and knowledgeable and made my visit Quick and easy! I would definitely recommend this dealership because of the customer service!
Angelo P.
TOTOWA
Business Response
Angelo, thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Sales Customer
McGuire Buick was terrific from start to finish. Excellent customer service and a friendly and knowledgable staff made for a wonderful car buying experience!
Kathleen B.
MONTCLAIR
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Everyone was extremely courteous and respectful.
Erin B.
NUTLEY
Business Response
Erin, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
This is my 6th or 7th car with McGuire. I wouldn’t go anywhere else. They are kind, courteous, knowledgeable and I always feel as though I get a great deal on a great car.
Lauren G.
MONTCLAIR
Business Response
Hi Lauren, thank you for your kind review; we are happy to pass along your comments to the team here at McGuire Buick GMC! We sincerely value your business and look forward to your next visit!
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Business Response
Hi Joseph, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
AS usual great service by knowledgeable, polite and friendly professionals. keep up the good work.
Ivan P.
MONTVILLE
Business Response
Thanks for the great feedback!
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Business Response
Glad you had a great experience!
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Confirmed Service Customer
I have a recall on my car to replace the module for the driver blind zone alert, dealer said they would call when the parts were in. They called I made an appointment to bring the car in. Dealer had my car for over 24 hours with no update on the work being done. I called was on hold for approximately 10 to 15 mins. When someone came back I was told the gentleman handling my car was out to lunch. I went to the dealership to retrieve an item left in my car and when I got there I was told that parts were missing and it couldn’t be fixed
Raymond R.
EAST ORANGE
Business Response
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
As always, GMC Buick of Little Falls, never disappoints! I was greeted immediately and taken care of in a timely fashion. All staff members are cordial, pleasant and professional. I left with a new tire and oil change in under an hour - frankly amazing! Gotta love Buick!
Karen D.
PEQUANNOCK
Business Response
Ms. Karen Ditaranto, we sincerely appreciate your feedback. Each employee is a valued member of the McGuire Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!