503 Reviews Found
Confirmed Service Customer
Person at counter was very friendly, fast service, only thing was they knew I was coming in for 3rd brake light having moisture, figured they would of had one in stock or there before I came in, now I have to make another trip to get it installed. Joe
Joseph T.
WALLINGTON
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Sales Customer
Had a great experience! Very honest and respectful. Thank you Brian and Matt!
Inez P.
WALLINGTON
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Service is always excellent enjoy coming there
Leroy C.
EAST ORANGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing McGuire Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Waited on the longer side for an oil change (2 hours), but satisfied with the job as usual. Only place I take my car for service.
Andrea A.
SOUTH ORANGE
Business Response
Andrea, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
My schedule appointments are always pleasant. Never a long wait time. I’m always greeted at the door promptly, and informed throughout the appointment as to any necessary or urgent repairs needed.
Shane O.
NORTH CALDWELL
Business Response
Shane, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
The service advisor was excellent. He made sure all my issues were resolved.
Eric T.
LIVINGSTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing McGuire Buick GMC and we hope to see you again soon!
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Business Response
Thanks a bunch!
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Confirmed Service Customer
Good atmosphere, very helpful, great to do business with.
George F.
WAYNE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing McGuire Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
The service was done quickly and efficiently. I had a very good experience with my first service.
Gary P.
BLOOMFIELD
Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Waiting 2+ hours for an oil change is just ridiculous. There is no incentive to come back when I can go somewhere else and it take 15 minutes.
Amy D.
FLORHAM PARK
Business Response
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
The 2016 needed repair due to a recall notice. That was taken care of and the car was serviced in good time.
Virginia K.
CLIFTON
Business Response
Glad we could help you out.
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Explained the services in detail and kindly provided transportation to/from my home so I didn't have to wait.
Janelle C.
WEST CALDWELL
Business Response
Janelle - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Sales Customer
Salesmam was very helpful and answered all our questions.
Gerardo F.
CLIFTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Service Customer
Prompt service and all were nice to deal with.
Anna C.
WOODLAND PK
Business Response
Thank you very much.
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Confirmed Service Customer
I brought my 2012 Acadia with about 57K miles on it in for a rattling noise within the engine and stabiltrack warning lights. Last year I brought the vehicle in for the same problems and spent about $1600 to have a fuel injector replaced. This time, the mechanic found that the problem was with the wrist pins and that I would need to replace the engine. Obviously I was not going to dump another $7500 into it so I picked it up. The Service Dept. has always been courteous throughout all my dealings with them these past 7 years of owning the Acadia. My low rating to question 2 is not reflective of the Dealership, it has more to do with the quality of GM vehicles. Unfortunately because this car didn't last as long as I expected it to I will not be purchasing another GM vehicle nor would I suggest an Acadia to anyone else in the future as I have in the past.
Mehran S.
RUTHERFORD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback.
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Confirmed Service Customer
They should wash 🧽 the cars 🚗 some time @ lease outside, when the car 🚙 is in the service.
Nataliya C.
CLIFTON
Business Response
Nataliya, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Three words come to mind: Friendly! Professional! Easy! What a pleasure dealing with a family owned company!
Ronald F.
WAYNE
Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Another job well done at this dealership from the customer service department to the auto mechanics Thank you
Carrie B.
BLOOMFIELD
Business Response
Thanks for the great feedback!
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Business Response
Glad we could help you out!