I was very satisfied with the professional service I received from the sales person and the staff at McGuire. Due to Covid restrictions, I felt very safe within the facility. I was able to walk around and look freely without any pressure.
Excellent, always polite & helpful. I have a recall on the vehicle. Dave & the staff explained that the parts are not available. I would never be upset with the staff. I am disappointed in the dealership NOT being able to replace the part. As per.your letter this can become a problem for my vehicle. I & a friend both purchased vehicles. Two vehicles, I have always been impressed with your product. This is confusing to me. I would love to hear back from you. Much appreciated. Barbara Powers
Negotiations for New Leased Vehicle and return of prior Leased Vehicle were handled professionally. All steps were fully explained and pricing discussed upfront. No pressure. A full discussion of various options including multiple different vehicles.
My salesman Jim Cipolla was very professional. He helped me with every question I had . He explained to me everything I need to know about the operation of the vehicle. He should be highly commended for his professionalism. Maybe a raise !!!!!
Unhappy with GMC as a whole. Not so much for the quality of the vehicle but more for how GMC customer relations. If you want to know more check with your customer relations Dept or call me at 551-427-3974.
My Acadia check engine was on so I made an appointment. I got a call early the next day telling me that the purge valve needed to be replaced. McGuire had it done quickly. I expected the typical 5 star service I usually get for every service visit. I also told them that I needed the car fixed to pass inspection the next day. It would have been helpful if they told me upfront that an ignition system device like that needed about 100 miles worth of local and highway driving before I took it to inspection the next and Failed! They told me that after I called and told them the problem. Typically excellent service but Not on this service experience.
Very friendly staff greeted me me and my mother and I didn���t get that car dealer feeling where you feel pressured or hovered around at all. Our salesman said if you need anything just ask. So we approached him and he asked if we���d like to have a seat at his desk. Myself and my mother have purchased many cars and trucks but this was the smoothest it���s ever been. I knew what we wanted and he did everything he could to accommodate us. He went above and beyond to get us the deal we wanted. He explained all the new functions the truck has which my mother definitely needed. All together a amazing experience and I���d refer friends, family, and strangers to McGuire any chance I can. And my salesman was outstanding. Well done
It was my first oil change/rotate for a new vehicle purchase, but the schedule for myself became tight because of any unexpected business trip driving (not too often these days) so Tech Advisor Adam said we are full however suggested that I bring vehicle in and leave it, so he could fit thru next day or two around Service Team's schedule (any openings). Was all done within 24 hours & good to go, with a happy customer saying thanks!