Customer Reviews

Excellent as usual

Woke to my newer vehicle with a flat tire. Service Manager Adam got me in same day, later same morning. I inflated flat for ride to McGuire shop, they got it right in, it was determined a nail in sidewall, so needed new replacement tire. A donut temp spare WAS installed then all was handled later in the same day, in afternoon, nicely. i was called after the tire came in, delivered to head back. it was then hustled nicely even with a busy shop, to avoid approaching monsoon rains of storm Ida - at that point on way that same night.

Joe and all the guys were great to work with

Dave kept me up to date with progress. He is always patient and friendly.

Everyone I dealt with was professional. Kept me up to date on the progress of my vehicle.

Despite that I had received several reminders from McGuire Buick GMC, when I arrived for my appointment I was not listed on the schedule. Instead of recognizing their mistake and honoring the time which I was supposed to have been given, I was made to wait for over two hours for a simple oil change and tire rotation.

Truck on recall service dept great had part the next day also serviced vehicle very satisfied

Work was well done & timely

I have used this dealership service department for almost 20yrs. The service department is fantastic.

Everybody was very pleasant I enjoy going there for service

Very professional.

Excellent professional service

Joe and Brian were exceptional. It���s like I was buying a truck from friends.

Always great leasing a car from here. Sales and service are excellent!

Fantastic service all around

I was really pleased with the service I received. So much so, that I actually called them the following day, asked to speak with the manager, and let him know how impressed I was with the friendliness and helpful atmosphere of EVERYONE I encountered at the dealership. Having come off some bad customer service at another dealership, this was a welcome difference and I wanted to let them know.

Great service dept

Every Pierson we worked with there was outstanding! Brian joe and John. Couldn���t have asked for better service!!

My biggest problem with my service visit has to do with payment options. If I had used a credit card I would have had to pay a 2.99% service charge. With cash or check, no service charge. I was not told this would be the case when I booked the appointment. Fortunately, I had just enough money in my wallet to cover the bill. I was left with about $25. And, who carries a check book these days? Our society has basically become driven by electronic payment methods. GM is not a small 'mom and pop shop'. This policy is not customer friendly, and I can't believe you initiated it. Coupled with some other issues I have had with your service department, I will probably not bring my car back to you.

I have bee coming to McGuire for several years & have always been completely satisfied thanks to Dave he is the best.