Confirmed Service Customer
Brand new Acadia Denali, noticed the whistle of the roof rack on first drive and reported it. Made appointment for adjustment when picking up plates. Service heard the whistle on the drive. It is very loud and can hear it over the radio. It starts at 55mph and gets worse from there. Service told me the racks are installed correctly and are not adjustable so there is nothing they can do. They recommended taking the rails off when not in use or just driving slowly. This is not a solution. I’ve had roof rails on my previous car for 10 years and never had a sound. Salesman tried to help said he would ask the rep when he saw him next and see if there was a solution. No response yet but that was just two days ago. Would appreciate a permanent solution to the loud whistle.
Brittany V.
HOBOKEN,
NJ
Business Response
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